Greet Features

Every Call Answered. Every Emergency Flagged. Every Detail Captured.

Greet is the 24/7 AI receptionist built specifically for plumbing, HVAC, and electrical businesses. It answers in your business name, captures the right information for your trade, and makes sure nothing falls through the cracks — day or night.

24/7 Answering

Never miss a call again. Greet answers every call instantly, day or night, weekends and holidays.

Emergency Detection & Escalation

Instantly flags burst pipes, gas leaks, furnace failures, and electrical hazards. Sends you urgent alerts so you can respond fast.

Professional Job Intake

Captures customer name, phone, address, and detailed job description. Clean, organized, ready for your team to act on.

Custom Trade Scripts

Tailored for plumbing, HVAC, and electrical. Greet knows the right questions to ask and understands trade terminology.

After-Hours Coverage

Capture emergency jobs when they happen. Most burst pipes and furnace failures happen at night and on weekends.

Simple Call Logs & Summaries

Every call is logged with clear summaries. Review them anytime from your dashboard or get them sent via email or SMS.

Optional Job Booking & Scheduling

Greet can integrate with your scheduling system to book jobs automatically, or simply send you leads to review.

No Voicemail, No Missed Calls

Customers hate voicemail. Greet answers every call live, captures the details, and gets them the help they need.

Emergency Detection

When It's an Emergency, You'll Know Immediately

Greet listens for the words and phrases that signal a real emergency — not just any call. When a caller describes a burst pipe, flooding, no heat in winter, a gas smell, or an electrical hazard, Greet shifts into emergency mode. Here's exactly what happens:

1

Gather critical details

Greet collects the caller's name, callback number, and address.

2

Send an immediate text alert

Your designated emergency contact gets a text message instantly with the caller's name, number, address, and a plain-language description of the issue.

3

You decide the next step

Call back, dispatch a technician, or escalate further. It's your call.

Note: Greet does not contact 911 or dispatch emergency services — it captures the situation and alerts you so you can respond. No hold music. No voicemail. No missed emergencies while you're on the tools.

Call Logging

See Everything That Came In — Without Listening to a Single Voicemail

Every call Greet handles is logged in a clean, structured format and delivered to you daily. You get:

Caller name and callback number

Address and job location

Issue description in plain language

Urgency level (Emergency / Standard / Inquiry)

Whether follow-up is needed

Full call transcript and recording (14 days)

No more paper notes scattered across desks. No more "I think someone called about a water heater but I can't remember who." Just a clear, organized record of every opportunity that came through your phone.

Flexible Setup

Works With Your Existing Process — Not Against It

You don't have to use Greet for every call. Many businesses — especially when they're just starting out — use it as a pressure-release valve. Keep your normal process during business hours. Activate Greet for after-hours, weekends, and those brutal peak periods when the phones won't stop ringing and you're already buried on a job.

Business Hours

Your normal process

After-Hours & Peaks

Greet handles overflow

Turn call forwarding on when you need it. Turn it off when you don't.

It's that simple.

Why It Works

Built on Real Trade Calls. Not Generic AI.

Greet isn't a general-purpose chatbot pointed at your phone line. It was built specifically around how trade calls actually go — the panicked homeowner at 11pm with water coming through the ceiling, the landlord calling on a Sunday because a tenant has no heat, the new customer who found you on Google and needs someone to pick up.

The intake questions, the emergency triggers, the way it handles an upset caller — all of it was designed around the way plumbers, HVAC techs, and electricians actually talk to customers every day. When your phone rings, Greet sounds like it's been working at your business for years.

How It Works

Trade-Smart AI That Actually Works

1

Customer Calls Your Number

Greet answers in seconds, greets them with your business name, and starts the conversation.

2

Greet Captures Job Details

Name, phone, address, issue description, and urgency level — all organized and ready to review.

3

You Get Instant Alerts

Emergency calls are flagged immediately. Regular jobs are logged and sent to you via email or SMS.

4

You Book the Job

Review the details, call back the customer, and schedule the work. Or let Greet book it automatically.

Plumber, house and handyman with clipboard, inspection and maintenance with expert. Employee, contractor and repair with checklist, service or quality control with industry, home renovation or skills

Instant Setup

3-5 days standard

24/7

Always On

Built for the Trades That Matter

Greet understands the specific situations plumbing, HVAC, and electrical businesses deal with every day.

Plumbing

  • Burst pipes and flooding
  • Drain cleaning requests
  • Water heater failures
  • Leak detection and repair

HVAC

  • No heat or AC emergencies
  • Furnace and boiler issues
  • Maintenance scheduling
  • Filter changes and tune-ups

Electrical

  • Power outages and failures
  • Panel upgrades
  • Outlet and switch repairs
  • Safety inspections

Ready to Hear It for Yourself?

Call the live demo line and hear Greet answer a real trade call. Or book a 15-minute walkthrough and we'll show you exactly how it would work for your business.